The senior citizen passenger complained in writing to Air India group chairman N Chandrasekaran that the intoxicated co-traveller had exposed himself and urinated on her.
According to news agency ANI, a male passenger who allegedly peed on his female companion while intoxicated on a flight from New York to Delhi in November has been banned from Air India for one month.
The restriction was imposed more than a month after the incident in the flight business class. A spokesman for Air India said, “The passenger has been prohibited from travelling by air with Air India for 30 days or until the internal committee makes a decision, whichever comes first. The rowdy passenger will face legal repercussions per regulatory requirements if proven guilty.
We’ve also constituted an internal committee to probe lapses on part of Air India’s crew & address the deficiencies that delayed quick redressal of the situation. We’re in regular contact with the aggrieved passenger & her family during the probe&reporting process: Air India Spox
— ANI (@ANI) January 4, 2023
An internal committee has been established to look into the crew members’ mistakes and to “address the deficiencies that delayed quick redressal of the situation”, added the spokeswoman.
“We know the incident involving a passenger who behaved unacceptably, affecting another. We have also been in regular contact with the aggrieved passenger and her family during the investigation and reporting process,” they stated.
The Delhi Police reportedly arrested the man for molestation and indecent behaviour. The individual had gone without any punishment from the airline, according to the police. In writing, the senior passenger complained to Air India group chairman N Chandrasekaran that the intoxicated co-traveller had exposed himself and urinated on her.
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“My clothes, shoes and bag were completely soaked in urine. The stewardess followed me to the seat, verified that it smelled of urine, and sprayed disinfectant on my bag and shoes. The bag contained my passport, travel documents and currency, among other items, and I wanted to check the safety of the contents immediately. I asked the stewardess to help me retrieve my bag, but she initially refused to touch it and told me to pick up my shoes and clean them myself in the bathroom.
“When I started cleaning my bag, then she began to assist. I was given a set of pyjamas and disposable slippers to change into. After changing, I stood near the toilet for about 20 minutes. I asked for a seat change but was informed that no seats were available,” examine the letter.
The event, said to have occurred on November 26, 2022, has been reported to the airline regulator Directorate General of Civil Aviation (DGCA), requesting a report from Air India.
The watchdog added that it would punish anyone found to have been at fault for the incident, and Air India established an internal committee to investigate the situation and determine what should be done.